At Custom Sportswear, we strive to provide high-quality products and excellent customer service. Our refund and cancellation policy outlines our procedures and guidelines for handling refunds and cancellations.
_Cancellation Policy_
1. _Order Cancellation_: Orders may be cancelled within 24 hours of placement.
2. _Cancellation Procedure_: To cancel an order, please contact our customer support team via email or phone.
3. _Cancellation Fees_: No cancellation fees apply if the order is cancelled within 24 hours.
_Refund Policy_
1. _Eligibility for Refunds_: Refunds are available for products that are defective, damaged, or not as described.
2. _Refund Procedure_: To initiate a refund, please contact our customer support team via email or phone.
3. _Refund Timeline_: Refunds will be processed within 5-7 business days of receiving the returned product.
4. _Refund Method_: Refunds will be issued in the original payment method.
_Return Policy_
1. _Return Eligibility_: Returns are accepted within 7 days of delivery.
2. _Return Procedure_: To initiate a return, please contact our customer support team via email or phone.
3. _Return Shipping_: Return shipping costs are the responsibility of the customer, unless the product is defective or damaged.
_Exceptions_
1. _Custom Orders_: Custom orders are non-refundable and non-returnable.
2. _Sale Items_: Sale items are non-refundable and non-returnable.
_Contact Us_
If you have any questions or concerns about our refund and cancellation policy, please contact us at:
For more information on customization so please contact us, sales@customsportswear.biz , sportswearscustom@gmail.com , WhatsApp +923126756561
By using our website or services, you acknowledge that you have read, understood, and agree to our refund and cancellation policy.